Family Mediation Services in Kitchener–Waterloo

Compassionate, practical, and resolution‑focused support for families navigating conflict and transition.
At Lives in Transformation Counselling and Mediation Services, Accredited Family Mediator Pauline Peters, RP, AccFM, provides a safe, structured, and respectful environment for families working through separation, divorce, parenting plans, communication breakdowns, and other complex transitions. Pauline brings over seven years of experience supporting individuals and families through conflict and change, offering both virtual and in‑person mediation services in Kitchener–Waterloo.
About Pauline Peters, Registered Psychotherapist & Accredited Family Mediator
Pauline is a Registered Psychotherapist and Accredited Family Mediator with the Ontario Association for Family Mediation (OAFM). She blends a calm, grounded presence with practical tools that help families communicate clearly, reduce conflict, and reach mutually agreeable resolutions. Her mediation approach is:
- Neutral and balanced
- Child‑focused
- Solution‑oriented
- Respectful and non‑judgmental
Pauline’s mediation work is supported by her extensive background in psychotherapy, including experience helping individuals and couples navigate trauma, anxiety, relationship challenges, and major life transitions.
Why Choose Mediation?
Family mediation is a collaborative alternative to adversarial legal processes. It helps families:
- Reduce conflict and tension
- Improve communication
- Make informed decisions
- Save time and legal costs
- Protect children from unnecessary stress
- Create durable, practical agreements
Mediation empowers families to maintain control over their decisions while receiving professional guidance from a trained, accredited mediator.

Mediation Services Offered
Pauline provides a full range of family mediation services, including:
Separation & Divorce Mediation
Support for couples navigating the emotional and practical aspects of separation, including communication, expectations, and next steps.
Parenting Plans & Co‑Parenting Agreements
Developing clear, child‑focused plans that support stability, cooperation, and healthy family functioning.
Financial & Property Discussions
Facilitating respectful conversations around division of assets, budgeting, and financial responsibilities.
Communication & Conflict Resolution
Helping families reduce tension, rebuild trust, and establish healthier patterns of interaction.
Collaborative Family Processes
Pauline is collaboratively trained and integrates collaborative principles into mediation when appropriate.

Who Mediation Helps
Mediation is ideal for:
- Couples separating or divorcing
- Parents navigating co‑parenting challenges
- Families experiencing conflict or communication breakdown
- Individuals seeking a structured, supportive environment to resolve disputes
- Those wanting a more affordable, respectful alternative to court
What to Expect in Mediation
Pauline’s mediation process is designed to be clear, supportive, and empowering:
- Initial Consultation Discuss your situation, goals, and whether mediation is the right fit.
- Information Gathering Review relevant details such as finances, parenting needs, and areas of conflict.
- Guided Mediation Sessions Structured conversations focused on understanding, problem‑solving, and agreement‑building.
- Drafting Agreements Pauline helps families create clear, practical agreements that reflect their decisions.
- Next Steps & Referrals Support with implementing agreements and connecting with legal or community resources if needed.
Why Work With Lives in Transformation Counselling and Mediation Services?
- Accredited Family Mediator (OAFM)
- Registered Psychotherapist with extensive clinical experience
- Over seven years supporting families through conflict and transition
- Collaborative, trauma‑informed, and practical approach
- Virtual and in‑person options
- Child‑focused and resolution‑oriented
- Compassionate, balanced, and professional guidance
Still have questions about whether mediation is the right fit for you and your family? Set up a complimentary 10 min. consultation below:
These are big decisions and this brief conversation gives you a chance to ask questions, explore your options, and get a sense of how mediation can support your unique situation. Pauline will help you determine whether mediation is the best path forward and what your next steps might look like.
Book Your Time Below.